John Kotter’s 8-Step Change Model offers a structured path for African airlines to enhance their operational efficiency. By creating urgency, building a guiding coalition, and aligning their vision, these airlines can achieve sustainable change. Practical examples from airlines like Ethiopian Airlines, Kenya Airways, South African Airways, RwandAir, Ibom Air, Air Peace, and EgyptAir demonstrate that successful implementation of Kotter’s model can lead to improved operational efficiency and long-term success in the African aviation industry.
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