Navigating Success: Why Nigerian Airlines Should Embrace Flight Dispatchers Seeking’ On-the-Job Training Opportunities”

by Shadrach Swante Kambai | Jul 10, 2023 | Flight Operations

linkedin.com/in/shadrachswantekambai In the dynamic world of aviation, success lies in the hands of those who ensure the smooth operation of flights. While pilots and cabin crew receive well-deserved recognition, there is another crucial role that often remains in the...

Flight Dispatchers Enjoying Real-Time Practical Experience in International Flight Operations Organized by Cliqjets Consulting

by admin | Jul 7, 2023 | Flight Operations

Cliqjets Consulting, a reliable aviation consultancy firm, has recently commenced its highly anticipated free On-the-Job Training (OJT) program. The program aims to provide aspiring aviation professionals with valuable real-time practical experience in flight dispatch...

Meeting Passengers’ Expectations: What Airline Passengers Really Want

by Shadrach Swante Kambai | Jun 29, 2023 | Customer Care, Flight Operations

linkedin.com/in/shadrachswantekambai Key Factors That Passengers Value And Prioritize When FlyingExceptional Service:Safety and Reliability:Excellent Customer Service:Value for Money:Seamless Booking and Check-in Processes:Comfortable and Clean Cabins:In-flight...

The Reign of Passengers: Why They Are the Kings of the Airline Business

by Shadrach Swante Kambai | Jun 28, 2023 | Customer Care, Flight Operations

linkedin.com/in/shadrachswantekambai Reasons Why Passengers Reign Supreme in the Airline BusinessCustomer-Centric Approach:Economic Impact:Brand Loyalty:Influence on Industry Trends:Influence of Social Media:Regulatory Environment:Conclusion In the dynamic world of...

5 Reasons Why Nigerian Airlines Should Concentrate on Personalized Customer Care Communication Management

by Shadrach Swante Kambai | Jun 26, 2023 | Customer Care

linkedin.com/in/shadrachswantekambai Enhancing Customer SatisfactionCreating Memorable ExperiencesDifferentiating from CompetitorsBuilding Long-Term Customer RelationshipsImproving Brand ReputationConclusion Artificial Intelligence magazine defines personalized...

Hajj2023: The Importance of Proactive, Creative, and Collaborative Ground Staff during Hajj Operations

by Shadrach Swante Kambai | May 26, 2023 | Flight Operations, Hajj 2023

linkedin.com/in/shadrachswantekambai Hajj, the annual Islamic pilgrimage to Mecca, involves intricate logistics and coordination to accommodate millions of pilgrims. Ground staff members play a pivotal role in ensuring the smooth execution of Hajj operations. Being...