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Brand Identity, and Airline’s Passenger Experience Disconnect

Brand Identity, and Airline’s Passenger Experience Disconnect

by Shadrach Swante Kambai | Apr 9, 2024 | Airlines News

The Disconnect Between Brand Identity, Organizational Culture, and Passenger Experience in African Airlines Africa’s aviation industry stands at a crossroads, poised for growth yet grappling with unique challenges. Amidst this backdrop, the alignment of brand...

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